OSKAE Digital Solutions
Effective Date: October 16, 2026
Welcome to OSKAE Digital Solutions (“OSKAE,” “we,” “our,” or “us”). These Terms & Conditions govern your access to and use of our website, software platforms, and digital services.
By accessing our services, creating an account, or purchasing a subscription, you agree to these Terms & Conditions.
1. Our Services
OSKAE provides digital technology and business solutions, including:
- Customer Relationship Management (CRM) systems
- Nonprofit management tools and services
- Donation, membership, event, and volunteer management solutions
- Website development and hosting services
- Marketing automation and communications
- Appointment scheduling and lead management
- Digital consulting and technical support
- Other related software and professional services
Specific features and availability may vary according to your service plan or agreement.
2. Account Registration
Clients may be required to create an account to access certain services.
You agree to provide accurate registration information, maintain the confidentiality of your login credentials, and promptly notify OSKAE of suspected unauthorized access.
You are responsible for activity conducted through your account, except where caused by OSKAE’s own acts or omissions.
3. Subscriptions and Payments
Certain OSKAE services are offered through recurring subscriptions, one-time setup fees, or individually negotiated service agreements.
Applicable fees, billing frequency, and payment terms will be disclosed before purchase or specified in your agreement.
By subscribing to a recurring service, you authorize the applicable recurring charges until cancellation.
Unless otherwise required by law or stated in a separate agreement, fees already paid are nonrefundable for services provided or billing periods already started.
Any applicable taxes will be identified during billing.
4. Cancellation and Termination
Clients may request cancellation through available account controls or by contacting hello@oskae.com.
Unless otherwise specified in the applicable service agreement, cancellation stops future subscription renewals and does not automatically refund charges already incurred.
OSKAE may suspend or terminate access for material violations of these Terms, unlawful activity, or nonpayment, subject to applicable law and contractual obligations.
Where reasonably practicable, OSKAE will provide notice and an opportunity to resolve the issue.
5. Client Data and Privacy
Clients retain ownership of the business and organizational data they provide to OSKAE, subject to any rights granted under their agreements.
OSKAE may process client information to provide, maintain, secure, and support its services.
Our handling of personal information is further described in our Privacy Policy:
Clients are responsible for obtaining required permissions and providing legally required notices when collecting or processing information about their customers, donors, members, volunteers, or other contacts.
6. Donations and Nonprofit Services
OSKAE provides technology tools that may enable nonprofit organizations to manage fundraising, donations, memberships, events, and volunteers.
Unless expressly stated otherwise in a written agreement, OSKAE acts as a technology service provider and does not itself solicit or receive charitable donations on behalf of client organizations.
Each nonprofit organization is responsible for its fundraising activities, donor communications, applicable registrations, financial reporting, and tax compliance.
OSKAE does not guarantee fundraising results or donor participation.
7. Communications and Marketing
Clients using email, SMS, or automated communications must comply with applicable laws and service-provider requirements.
Clients are responsible for obtaining necessary consent, honoring opt-out requests, and maintaining accurate contact information.
OSKAE may suspend messaging features where reasonably necessary to address spam, unauthorized messaging, or other violations.
8. Third-Party Services
OSKAE may integrate with third-party platforms, including CRM providers, payment processors, communication services, hosting providers, and other technology vendors.
Certain features may be subject to additional third-party terms and policies.
OSKAE is not responsible for third-party service interruptions outside its reasonable control, but will make commercially reasonable efforts to assist affected clients where appropriate.
9. Acceptable Use
You agree not to use OSKAE services to:
- Engage in unlawful, fraudulent, or deceptive activities.
- Send spam or unauthorized marketing communications.
- Access accounts or information without authorization.
- Distribute malicious software or interfere with platform security.
- Infringe the intellectual property or privacy rights of others.
- Abuse or disrupt services used by other customers.
10. Intellectual Property
OSKAE retains ownership of its proprietary software, branding, designs, documentation, and other intellectual property.
Clients receive only the access and usage rights specified in their applicable service agreements.
Client-provided materials remain the property of their respective owners.
11. Service Availability
OSKAE strives to maintain reliable and secure services but does not guarantee uninterrupted or error-free operation.
Maintenance, updates, security incidents, or third-party outages may occasionally affect availability.
12. Warranties and Liability
To the extent permitted by applicable law, services are provided without warranties beyond those expressly stated in a written agreement.
OSKAE does not guarantee specific business outcomes, revenue, lead generation, fundraising results, or marketing performance.
Any limitations of liability are subject to applicable law and any separately negotiated written agreement. Nothing in these Terms excludes liability that cannot legally be excluded.
13. Changes to These Terms
OSKAE may update these Terms to reflect changes in its services, legal requirements, or business operations.
Material changes will be communicated through reasonable notice when required by law.
The effective date will be updated when revisions are published.
14. Governing Law
These Terms are governed by the laws of the Commonwealth of Massachusetts, United States, without regard to conflict-of-law principles, except where applicable law requires otherwise.
15. Contact Information
For questions regarding these Terms & Conditions, contact:
OSKAE Digital Solutions
Email: hello@oskae.com
Website: https://oskae.com
Peabody, Massachusetts, United States